Every business has at least one HPE: a habitually problematic employee.  As an owner or HR manager, your lucky day comes when that employee parts ways with the business—lucky, until another employer calls for your opinion of HPE.  Awkward.

So what now?  Do you tell the employer what you really think about HPE?  Do you gloss over HPE’s 2-hour lunches?  Do you fake static and hang up?  Not only is this situation uncomfortable, but it presents potential legal troubles if improperly handled.

Some businesses solve this problem by routing all reference checks through the HR Department.  There, only basic information is verified, such as dates of employment and job title.  This option will definitely keep your business out of legal hot water, but it may displease managers who want to shout HPE’s negative qualities from the rooftops.  In these cases, advise miffed managers how important it is that the business distributes consistent, carefully worded statements.  Even the most truthful statements, if poorly worded, can be twisted into legal ammunition.

Another way to shield personnel from these uncomfortable inquiries is to deal with HPE proactively.  There are two ways to do this.  First, ask HPE for a signed release allowing the business to give out reference information.  If HPE refuses to sign, explain to reference-seekers that HPE did not consent to release information.  Second, tell HPE at the exit interview that the business won’t be able to provide a positive reference.  That should be enough for HPE to look for support elsewhere.

Good news, job seekers: October marked the tenth consecutive month of increased hiring in the private sector.  October’s addition of 159,000 net new private sector jobs indicated the highest increase of any month since April.  Could this mean businesses are moving past the hiring slump?

Only a few employment sectors benefited from October’s new jobs. Education and health led the pack with 53,000 new positions, followed by temporary agencies with 34,900, retailers with 27,900, and bars and restaurants, which hired 24,400 new workers.  Construction businesses also added a small number of jobs.  On the other hand, the manufacturing industry cut 7,000 positions.  The public sector also continued to cut jobs in October, by 8,000 workers.

On the brighter side, workers in every employment sector enjoyed small but important gains.  The number of hours in the work week enjoyed a modest increase to 34.3 hours, and average paychecks gained a few percentage points to settle at $780 per week.

Despite all the positive additions, the unemployment rate for October remained steady at 9.6 percent.  Of the 14.8 million unemployed Americans, 6.2 million have been out of work for six months or more.  Nearly two million new jobs have been added in 2010, but that recovery represents only a fraction of the eight million jobs lost in 2008 and 2009.  To merely sustain population growth, up to 150,000 net new jobs must be added each month.

Although October’s job gains are modest, they’re a good sign that the economy is slowly improving.  Every extra dollar in people’s pockets means more money to infuse into and revitalize the economy. That’s news every American can appreciate!

Via Yahoo! News

In addition to offering payroll services, and managing employee benefits and government compliance issues, GHRO offers recruitment services for businesses looking to outsource their human resources needs. Recently, we received a letter from one of our clients telling us how GHRO was able to help her out.

Hi Margo:

You went above and beyond! I appreciate it.

I am doing great. I have to say I absolutely LOVE working for Job Corps.
The people are fantastic, and the Center Director is amazing. I love her
spirit and she is quite the mover and a shaker.

Working for an organizations whose core values that parallel my own is a
breath of fresh air and the students are absolutely delightful. I think
you did an excellent job of pairing us together and hope this is the
beginning of a very long relationship!

Best,
Renee

If you’re looking to hire professional caliber employees, or you’re looking for the next step in your career, Global Human Resources Outsourcing may be able to help you on your way!

Companies invest a lot of time, money and energy sending recruiters to job fairs conducted all over the world. However many employers are finding they are leaving empty handed, frustrated and without the qualified employees they were seeking.

Although job fairs are not completely unsuccessful, many companies realize that the resumes they collect at such events are far below the standards they were originally searching for. The fact remains that most employers are just not willing to settle, especially in an economy ripe with individuals seeking employment.

Top Reasons Why Job Fairs Fail to Find Talent:

• Low Caliber of Attendees
• Poor Turnout
• Disorganization
• Lack of Strong Candidates
• Insufficient Promotional Efforts

The failure of companies to effectively find strong candidates at job fairs is one of the major reasons they are turning to professional employment organizations as an alternative. By utilizing the staffing and recruiting services of human resourcing outsourcing specialists companies are finding talented employees when they need them. A PEO will provide the expertise to handle recruiting, pre-screening, position placement, training and even HR management.

Top Reasons Why Human Resources Outsourcing Works To Find Talent:

• Large Inventory of Candidates
• Thorough Pre-Screening Procedures
• Highly Skilled
• Invaluable Referrals
• Flexibility

By choosing human resources outsourcing over a job fair for finding talented employees companies can rely on the expert recruitment services of a professional team of HR specialists to assess each candidate ensuring the right fit for employers while saving them both time and money.

To the relief of consumers, a large percentage of United States companies are bringing their call centers back to American shores. Many have found it difficult to interact with call center operators, as the operators often find themselves easily confused by slang and vernacular used by native English speakers.  Because of this disconnect in communication between caller and operator, callers are becoming less likely to use information or help hotlines and often ending their phone calls more bewildered than they began­– without the help, clarification, or instructions they were seeking in the first place.

In response to the widespread disappointment from American consumers, companies are bringing their call centers back home meaning ease in communication as well as an increase in jobs available across America.  While companies have previously found it very profitable to outsource jobs, the payoffs are now nowhere near as high as they used to be.  Inflation, as well as a rise in the pay expected in foreign countries, has pushed the cost of outsourcing to popular “call center countries” such as India and the Philippines through the roof.  Once companies began to take the cost and quality of service provided through their call centers into consideration, many began to bring their business back home to the States.

Another bonus for American firms seeking a solution to their call-center dilemma: they are now able to contribute further to strengthening the American economy.  Experts currently estimate that hiring someone in Nebraska to work at a call center costs only 15% more than hiring an employee in India.  Take into account any potential tax-breaks the company may receive for hiring new (American) employees, as well as the impact that employee could have on their local economy, and the benefits of an American-run call center begin stacking up.

American consumers are voicing their opinion about their feelings about outsourcing customer service overseas. Reports have been conducted that have found customers expressed more favorable feedback when they perceived a call center in the U.S.

A few facts about American Call Centers:

• Consumer satisfaction is 1/5 higher when calls are (or are perceived) to be handled within the United States.
• Consumers are more likely to have their problems solved when the person handling their call can understand the issue and properly articulate the solution.
• The opportunity cost of employing operators in other countries is beginning to far outweigh the benefit.
• U.S. companies are looking for cost-effective, economy-building labor solutions across the board.  Housing their call centers at home, rather than abroad, brings more employment opportunities for unskilled laborers and strengthens the lower classes.

While outsourcing call centers may have not been a viable option in the long run, companies are still looking for cost-effective options for their businesses.  Human resource outsourcing, such as benefits outsourcing, employee and labor relations, employee leasing, government compliance, HR audits, HR consulting, HR management, payroll services, and recruitment services, are becoming popular ways for companies to save time and money, allowing them to bring you better products and services for less.

With advancing technologies currently dominating the marketplace, companies are seeking the help of Professional Employee Organizations (PEO’s) to find the qualified employees they need in order for to stay competitive.

Searching for talent can be a big ticket item and many businesses are finding they are coming up empty handed without enlisting the help of human resources specialists whose sole focus is to find, train and retain skilled employees.

The Benson Strategy Group released a 2009 study indicating that as high as 62% of employers reported difficulty finding employees that met the criteria of the positions they needed to fill. Based on the online surveys and telephone polls of 1,000 workers and over 600 employers, findings indicated that the shortage of qualified employees has had, and continues to have, a negative impact on businesses.

As a significant percentage of the jobs that are opening up are in fields such as advancing technologies, medicine, clean energy research, biotech and engineering, many companies are struggling to gain access to a job pool with the required skill set.

The biggest problem seems to be a discrepancy between the supply of qualified applicants and the demand for them. Most of the higher paying jobs with attractive benefits packages once drew plenty experienced candidates, but the tasks of filling these positions has become more time consuming and expensive than many businesses can afford in a down economy.

This is why many small and mid-sized businesses are adapting to the times and hiring PEO’s to do what they can’t: fill open positions for skilled labor. A professional employer organization offers recruitment services and HR management that includes human resources outsourcing, benefits outsourcing, employee/labor relations, employee leasing, HR consulting, payroll services, safety and worker’s compensation and many other HR services.

A full service PEO provides solutions for businesses staffing shortages and specializes in matching the most qualifies employees with the right employers. A PEO’s goal is not only to recruit the best candidates for their clients but also to increase job satisfaction and retention rate.

Utilizing the Hr services of a PEO is the ideal solution for businesses that are experiencing staffing shortages. Many companies are realizing they are not only cost effective, but are an advantage in regards to their production rate as well as to their bottom line.