Companies invest a lot of time, money and energy sending recruiters to job fairs conducted all over the world. However many employers are finding they are leaving empty handed, frustrated and without the qualified employees they were seeking.
Although job fairs are not completely unsuccessful, many companies realize that the resumes they collect at such events are far below the standards they were originally searching for. The fact remains that most employers are just not willing to settle, especially in an economy ripe with individuals seeking employment.
Top Reasons Why Job Fairs Fail to Find Talent:
• Low Caliber of Attendees
• Poor Turnout
• Lack of Strong Candidates
• Insufficient Promotional Efforts
The failure of companies to effectively find strong candidates at job fairs is one of the major reasons they are turning to professional employment organizations as an alternative. By utilizing the staffing and recruiting services of human resourcing outsourcing specialists companies are finding talented employees when they need them. A PEO will provide the expertise to handle recruiting, pre-screening, position placement, training and even HR management.
Top Reasons Why Human Resources Outsourcing Works To Find Talent:
• Large Inventory of Candidates
• Thorough Pre-Screening Procedures
• Highly Skilled
• Invaluable Referrals
By choosing human resources outsourcing over a job fair for finding talented employees companies can rely on the expert recruitment services of a professional team of HR specialists to assess each candidate ensuring the right fit for employers while saving them both time and money.
To the relief of consumers, a large percentage of United States companies are bringing their call centers back to American shores. Many have found it difficult to interact with call center operators, as the operators often find themselves easily confused by slang and vernacular used by native English speakers. Because of this disconnect in communication between caller and operator, callers are becoming less likely to use information or help hotlines and often ending their phone calls more bewildered than they began– without the help, clarification, or instructions they were seeking in the first place.
In response to the widespread disappointment from American consumers, companies are bringing their call centers back home meaning ease in communication as well as an increase in jobs available across America. While companies have previously found it very profitable to outsource jobs, the payoffs are now nowhere near as high as they used to be. Inflation, as well as a rise in the pay expected in foreign countries, has pushed the cost of outsourcing to popular “call center countries” such as India and the Philippines through the roof. Once companies began to take the cost and quality of service provided through their call centers into consideration, many began to bring their business back home to the States.
Another bonus for American firms seeking a solution to their call-center dilemma: they are now able to contribute further to strengthening the American economy. Experts currently estimate that hiring someone in Nebraska to work at a call center costs only 15% more than hiring an employee in India. Take into account any potential tax-breaks the company may receive for hiring new (American) employees, as well as the impact that employee could have on their local economy, and the benefits of an American-run call center begin stacking up.
American consumers are voicing their opinion about their feelings about outsourcing customer service overseas. Reports have been conducted that have found customers expressed more favorable feedback when they perceived a call center in the U.S.
A few facts about American Call Centers:
- Consumer satisfaction is 1/5 higher when calls are (or are perceived) to be handled within the United States.
- Consumers are more likely to have their problems solved when the person handling their call can understand the issue and properly articulate the solution.
- The opportunity cost of employing operators in other countries is beginning to far outweigh the benefit.
- U.S. companies are looking for cost-effective, economy-building labor solutions across the board. Housing their call centers at home, rather than abroad, brings more employment opportunities for unskilled laborers and strengthens the lower classes.
While outsourcing call centers may have not been a viable option in the long run, companies are still looking for cost-effective options for their businesses. Human resource outsourcing, such as benefits outsourcing, employee and labor relations, employee leasing, government compliance, HR audits, HR consulting, HR management, payroll services, and recruitment services, are becoming popular ways for companies to save time and money, allowing them to bring you better products and services for less.
To help reduce costly mistakes, an increasing numbers of companies are turning to a professional employer organization (PEO) to have better access to experienced HR consultants who can help with many time-consuming HR functions.
A Professional Employment Organization is a single source provider of HR outsourcing that will serve as a human resources department for client companies who want to utilize their services to reduce costs and raise efficiency.
PEO’s provide experienced human resources specialists who perform the duties of a staffing agency while also extending HR consulting and management of payroll services, risk management, employee benefits and other human resources functions.
The reason PEO’s work so well for small and mid-sized companies is because they assume the responsibilities and risks of employee maintenance.
When hiring a PEO, client companies enter into a practice referred to as co-employment. They take on the burdens of procuring and retaining employees as well as the tasks of assuring government compliance and the requirements of safety and workers compensation by becoming their employer of record for tax and insurance purposes.
A PEO supplies companies with administrative services, reduced liabilities, benefits outsourcing, employee benefits, employee handbook, employee/labor relations, employee leasing, HR consulting and HR management.
A full service PEO will provide the following:
- Payroll Services
- Recruitment services
- Risk Management
- Employee Benefits
- Human Resource Services
Hiring a PEO means a company can focus on their core business and cost-effectively outsource the expense and often complex employee relations that can strain a company’s budget as well as deflect from achieving their overall goals.
A professional employer organization will enable business owners to enter into a co-employment relationship knowing that the successful management of employees is in the experienced hands of human resources administrators whose number one priority is to save their client company time, money and effort.
Keeping up with all of the technological advances is a major reason businesses are choosing human resources outsourcing as a viable solution to meet the growing demands of a sophisticated and unparalleled techno-savvy marketplace.
With all the innovations in communications as well as the increasing world-wide thirst for technology-driven company intelligence, it is required that businesses who want to compete in earnest must supply a workforce which has a clear understanding of all the multi-layered tech advances that are redefining today’s marketplace.
HR outsourcing provides the management companies are coming to rely on to supply the intelligence commodity that would otherwise not be available to them. Employees who are highly qualified in IT are an invaluable HR tool and allow businesses to enhance their output and productivity, ultimately raising their profit margins.
Having an integrated HR outsourcing system is the most efficient way to create and manage a qualified employee pool of IT experts without the worry and expense of an in-house infrastructure that not only drains a business’ resources but also may limit a company’s options and their ability to compete.
This is why current business strategies have evolved to include HR outsourcing. A Professional Employer Organization or (PEO) will provide a company with well-managed human resources services that will competently execute all the required HR functions from hiring and benefits programs to legal issues and termination.
With over 100 years of experience, Global Human Resources Outsourcing is an administrative service organization that will provide management to lower cost and raise profits by mitigating employee/labor relations, HR management, HR consulting, employee benefits, government compliance, employees leasing, payroll services, recruitment services, safety and worker’s compensation and much more.
Staying ahead of the game is important for any company to effectively compete in a techno-savvy marketplace and HR outsourcing is the #1 business solution to meet the demands for the critical skills needed to keep up with today’s advancing technologies.
Hiring human resources consultants is a great way to lift the burden from your current administrative staff. A HRO (Human Resources Outsourcing) firm can supply experienced professionals to handle your company’s staff management needs from payroll and employee recruitment to benefits and policy manuals. They also ensure that you stay compliant with all relevant federal and state labor laws.
Human resources consultants offer many services to complement your existing HR policies or develop new ones:
- Payroll services are at the top of a human resource consultant’s offerings. It includes paycheck processing, tax filings, direct deposits, and year-end tax form processing.
- They can also obtain competitive rates for comprehensive benefits packages.
- A human resources consultant ensures 100% compliance with all federal and state laws.
- They create documentation for such policies as sexual harassment and minimum wage.
- To ensure the safety of the workplace and your employees, human resources consultants can develop risk management policies in accordance with OSHA regulations.
Human resources consultants: pros & cons
There are some pros and cons to hiring human resources consultants for your business. HRO firms offer consultants with years of experience, something a small or new business could benefit from. But some of the policies they implement can cost money and may only work for larger companies. You can make up some of those savings by bringing in consultants in lieu of a full-time HR director. However, you lose the personal attention in-house HR directors provide.
Also, when your organization anticipates big changes, a human resources consultant can help ease the process by detailing how it benefits the company. But they often need the help of in-house staff to directly respond to employee concerns and to gauge reaction throughout the company.
If you feel hiring a human resources consultant can benefit your HR processes, contact GHRO to receive a free quote, and learn how you can outsource you business.
By Susan M. Heathfield, About.com Guide
Looking for ways to potentially cut costs and unburden your shrinking Human Resources staff members? Do you have staff working until six and seven at night? Are you going home each day feeling as if you will never catch up? If so, join the crowd – or choose not to join. Outsource instead.
“The current economic climate is forcing organizations to explore tactics to remain competitive. Business process outsourcing of certain functions is an increasingly popular way to improve basic services while allowing HR professionals time to play a more strategic role in their organizations.”
In a recent survey by the Society for Human Resource Management (SHRM), HR professionals were asked if they outsource any HR functions. Additionally, if they do outsource, they were asked what functions they outsource. HR professionals were asked to select all that apply.
“Reason for Outsourcing
- 26 percent – Save money
- 23 percent – Focus on strategy
- 22 percent – Improve compliance
- 18 percent – Improve accuracy
- 18 percent – Lack experience in house
- 18 percent – Take advantage of technological advances
- 17 percent – Offer services we otherwise could not
- 15 percent – Focus on core business
- 5 percent – Other
- 47 percent – Do not outsource[/li[
- 84 percent – 401 (k) administration
- 84 percent – Employee assistance/counseling
- 74 percent – Retirement planning help
- 73 percent – Pension administration
- 72 percent – Temporary staffing
- 68 percent – Background checks
- 57 percent – Training and management development programs
- 54 percent – Executive development and coaching
- 53 percent – Health care benefits administration
- 49 percent – Employee benefit administration
- 49 percent – Payroll
- 46 percent – Risk management
- 44 percent – Executive staffing
- 41 percent – Employee relocation
- 40 percent – HRIS selection, training implementation
- 32 percent – Recruitment
- 17 percent – Executive compensation and incentive plans
- 15 percent – Policy writing
- 14 percent – Administration of compensation/incentive plans
- 11 percent – Wage and salary administration”
by Zachary Williamson
Iח fact, Bill Gates һаѕ proclaimed tһаt tһе paperless office іѕ “one οf those ‘аחу day now’ phenomena tһаt never seem tο actually arrive. … Paperwork іѕ increasing fаѕtеr tһаח digital technology саח eliminate іt.”
Aѕ a result, document management аחԁ imaging outsourcing һаѕ become bіɡ business. Companies looking tο image capture tһеіr paper documents аrе increasingly turning tο service providers bесаυѕе іt’s less expensive tһаח hiring permanent staff.
According tο a report bу research firm IDC, tһе industry reached $13 billion іח 2003 аחԁ wаѕ expected tο expand аt a compound annual rate οf 19.7 percent over tһе next three years.
Iח fact, major companies Ɩіkе General Electric now take advantage οf wһаt іѕ called business process outsourcing, οr BPO – tһе delegation οf operational responsibility fοr a business process’s execution аחԁ performance. Tһіѕ applies חοt οחƖу tο paperwork bυt a variety οf organizational tasks.
“Seventy percent οf ουr business processes ѕһουƖԁ bе outsourced,” ѕаіԁ former chairman аחԁ CEO Jack Welch. GE’s outsourcing strategy delivered 26 quarters οf increasing profitability, despite market instability аחԁ еνеr-changing conditions.
Quintek Technologies Inc. іѕ one company focusing οח BPO solutions, providing services tο enable Fortune 500 аחԁ Global 2000 corporations tο reduce costs аחԁ maximize tһеіr revenues.
Benefits οf BPO services include: reducing costs bу lowering overhead аחԁ improving tһе efficiency οf processes; allowing organizations tο focus οח tһеіr core business; аחԁ providing access tο scalable operations аחԁ οח-demand resources.
Mοѕt BPO processes bеɡіח bу organizing data іחtο digital formats, аחԁ tһіѕ һаѕ increased tһе need fοr support frοm companies Ɩіkе Quintek.
Sο wһіƖе tһе paperless office seems tο bе a far-οff goal, tһаt јυѕt leaves plenty οf room fοr tһе BPO market tο grow. According tο one report bу Forrester Research, tһе BPO market іѕ expected tο grow frοm $19 billion іח 2004 tο $146 billion іח 2008.